https://hugoenergyapp.zendesk.com/hc/en-gb 2026-07-08T05:50:03Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27611837505309-What-is-the-purpose-of-Peak-Time-Settings 2025-06-11T06:56:09Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672010315677-How-to-I-find-out-how-much-I-have-spent-for-a-certain-time-period-on-Hugo-pro-using-the-mobile-app 2025-06-11T06:57:34Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672087129885-How-do-I-input-tariffs-in-hugo-pro 2025-06-11T06:59:27Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672172989213-How-Do-I-Rename-my-Property-in-Hugo-Pro 2025-06-11T07:01:04Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672206669469-How-can-I-Reauthenticate-my-affected-Devices-and-get-the-data-to-start-showing-again 2026-04-27T07:10:42Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672243554461-How-can-I-select-a-custom-date-range-in-Hugo-pro 2025-06-12T06:41:35Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672267445405-How-do-I-purchase-the-Power-Boost-Plan-to-add-devices-like-EV-Charger-Solar-HVAC-battery-etc 2025-06-24T07:10:37Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672332308381-How-can-I-end-the-trial-and-pay-for-the-subscription 2025-06-11T07:13:51Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672601211677-Can-I-monitor-a-smart-meter-at-another-property-I-own-using-the-app 2025-06-11T07:15:25Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27672919730973-Is-there-an-Export-section-available-in-Hugo-Pro-and-if-so-how-can-I-access-or-enable-it 2025-06-11T07:18:13Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27701077426205-Why-doesn-t-the-lowest-daily-value-on-the-electricity-or-gas-cards-show-zero-even-though-I-had-no-usage-for-many-days-Is-this-a-bug 2025-06-11T07:19:04Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27701257658141-How-do-I-change-edit-update-my-tariffs-in-Hugo-Pro 2025-06-11T07:20:43Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836058808861-Why-am-I-not-seeing-any-data-from-my-Mitsubishi-heat-pump 2026-05-27T13:41:15Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836151464989-How-do-I-obtain-the-credentials-to-add-my-Alpha-ESS-device-to-Hugo-Pro 2025-06-12T06:45:43Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836231980061-How-to-use-the-2nd-free-property-Promo-code 2025-06-12T06:46:58Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836390118301-What-are-the-terms-and-conditions-for-receiving-a-full-refund-if-my-home-doesn-t-save-40-over-the-year-using-Tariff-AI-and-how-can-I-claim-it 2025-06-12T06:48:21Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836438253213-How-do-I-include-or-exclude-VAT-and-standing-charges-from-the-rates-displayed-on-the-dashboard-in-HUGO-Pro 2025-06-12T06:55:18Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836461701021-Do-I-need-to-include-VAT-in-my-unit-rates-when-setting-up-tariffs-in-HUGO-Pro 2025-06-12T06:58:36Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836633112477-Where-can-I-find-the-credentials-needed-to-add-my-Solax-battery-to-Hugo-Pro 2025-06-12T06:30:42Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836668040477-What-is-a-Barclays-Referral-Code-and-how-is-it-used 2025-06-12T06:29:22Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836726522141-What-is-a-Promo-Code-one-off-and-how-is-it-used 2025-06-12T06:27:04Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836795217309-Which-EV-charger-manufacturers-are-supported-by-Hugo-Pro 2025-06-12T06:25:15Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/27836840976285-How-do-I-unsubscribe-from-the-Hugo-Pro-newsletter 2025-06-12T06:23:42Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28013935721373-How-are-the-Lifestyle-Results-in-Tariff-AI-different-from-the-standard-utility-savings-shown-in-Hugo-Pro 2025-06-12T06:20:57Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014830772637-I-signed-up-for-a-free-trial-of-Hugo-Pro-but-I-want-to-stay-on-the-free-version-What-do-I-do 2025-06-17T09:53:04Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014889122589-How-can-I-switch-to-another-subscription-from-my-current-one-in-Hugo-Pro 2025-06-18T08:26:26Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014907514909-How-can-I-download-an-invoice-or-receipt-for-my-payments-in-Hugo-Pro 2025-06-18T08:25:46Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014918787613-Can-I-toggle-between-electricity-gas-or-both-and-select-multiple-time-segments-for-comparison-in-Hugo-Pro 2025-06-18T13:27:23Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014985564701-Can-I-toggle-the-Standing-Charge-and-VAT-on-or-off-in-Hugo-Pro 2025-06-12T07:01:08Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28014996030365-Does-Enode-support-Google-Apple-account-login-for-linking-any-device-to-Hugo-Pro 2025-06-12T08:01:11Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015015437085-Where-can-I-find-the-API-token-required-to-add-my-FoxESS-device-battery-or-solar-inverter-to-Hugo-Pro 2025-06-12T08:01:58Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015112313501-Which-battery-manufacturers-are-supported-by-Hugo-Pro 2025-06-12T08:00:28Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015798980893-Can-subscriptions-be-transferred-between-properties-or-accounts 2025-06-18T08:24:37Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015802410013-What-happens-if-I-delete-my-Hugo-Pro-property 2025-06-18T08:23:22Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015814802973-Which-green-energy-sources-are-supported-by-Hugo-Pro 2025-06-12T07:59:59Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28015856105245-What-happens-if-a-device-is-archived 2025-06-18T08:22:30Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016168596893-My-device-is-not-listed-what-should-I-do 2025-06-18T08:21:14Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016181156509-Which-device-types-are-supported-by-Hugo-Pro 2026-05-27T13:41:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016203421341-Which-HVAC-manufacturers-are-supported-by-Hugo-Pro 2026-05-27T13:42:14Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016220855197-Which-EV-manufacturers-are-currently-supported-by-Hugo-Pro 2025-06-12T07:55:47Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016339868445-Is-there-a-Hugo-Pro-mobile-app 2025-06-12T07:55:05Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016395562397-What-is-Tariff-AI-what-does-it-do 2025-06-18T08:20:23Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016420855965-Cancelling-my-subscription-and-renewal-enquiries 2025-06-18T08:17:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016429789725-I-have-moved-to-a-new-property-How-do-I-get-data-for-the-new-property-on-my-existing-Hugo-pro-account 2026-03-24T12:07:35Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016475583517-What-is-Energy-AI-Home-AI 2025-06-18T07:33:12Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016525383325-How-do-I-add-an-EV-electric-vehicle 2025-06-12T07:53:09Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016860151837-Home-AI-is-wrong-Home-AI-inaccurate 2025-06-18T07:30:19Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016890435869-How-do-I-add-my-Solar-Inverter 2025-06-12T07:48:17Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016957182237-What-functions-does-my-Heating-or-Cooling-devices-have-including-Smart-Thermostat 2025-06-20T07:25:55Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016961332381-Does-Hugo-Pro-support-Octopus-Agile-Integration 2025-06-18T07:29:42Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016963782045-Device-connection-lost-EV-Solar-HVAC-Battery 2025-06-18T07:26:50Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28016986811933-Can-I-switch-between-or-kWh-views 2025-06-18T07:24:03Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017029472285-Add-a-second-property-Adding-multiple-properties 2025-06-18T07:21:58Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017631282077-Can-I-isolate-the-data-in-the-chart-s 2025-06-20T07:28:04Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017636104349-What-is-the-gas-average-and-electricity-average-toggle-button-for 2025-06-18T07:20:25Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017639468573-Can-I-see-my-forecasted-UV 2025-06-18T07:19:14Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017678076957-How-to-charge-my-EV-instantly 2025-06-18T07:18:27Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017693582493-Can-I-set-my-EV-s-charging-schedule 2025-06-18T06:22:05Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017710597661-Refresh-my-EV-data 2025-06-18T06:18:25Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017715521437-How-do-I-use-the-Excel-tool 2025-06-20T07:27:40Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017726924957-Can-I-see-my-EV-s-location 2025-06-18T06:09:16Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017753898141-Can-I-multi-select-time-periods 2025-06-19T15:07:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017789183773-Ask-Hugo 2025-06-17T10:30:38Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017796717341-Weather-data-query-Weather-data-box-Weather-data-region 2025-06-20T07:30:00Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017826297245-Can-I-change-the-colour-of-the-bar-charts 2025-06-17T10:25:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017830673565-How-can-I-move-or-manage-my-device-widget-boxes 2025-06-20T07:26:17Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017844128541-Solar-Data-query-When-can-I-see-my-Solar-Data 2025-06-20T07:30:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017928465821-When-will-I-see-my-EV-data-I-can-t-see-my-EV-data 2025-06-12T08:05:10Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017948615453-How-do-I-view-the-graph-in-landscape-view-in-the-mobile-app 2025-06-19T07:08:19Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017985765789-Can-you-set-up-kWh-or-BUDGETS 2025-06-20T07:47:42Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017987441693-How-can-I-delete-my-account 2025-06-12T08:40:54Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28017996480925-How-do-I-change-view-from-pounds-to-kWh 2025-06-17T10:02:32Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018020766877-Why-can-t-HUGO-find-my-smart-meter-How-can-I-tell-if-my-Smart-Meter-is-working 2025-06-20T07:43:47Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018058616733-How-do-I-change-my-gas-or-electric-supplier-in-the-app 2025-06-20T07:51:57Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018069265309-Does-the-cost-in-the-USAGE-section-include-standing-charge 2025-06-17T10:15:33Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018071493405-Can-I-see-graph-view-of-my-budget 2025-06-20T07:43:12Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018077095965-How-do-I-switch-off-my-gas-or-electricity-in-HUGO 2025-06-17T10:00:46Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018108636061-Why-doesn-t-HUGO-show-live-data 2025-06-12T08:09:53Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28018118996253-How-do-I-change-my-password 2025-06-12T08:17:31Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019418184989-How-do-I-view-my-address-MPAN 2025-06-18T13:52:38Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019453724573-Where-can-I-view-Terms-and-Conditions 2025-06-19T20:11:03Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019468153501-Why-can-t-I-see-my-data 2025-06-20T09:17:12Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019501493661-Can-HUGO-show-real-time-data 2025-06-20T07:31:46Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019503471773-Budget-When-I-switch-to-projected-what-does-this-show 2025-06-20T07:45:16Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019517286941-HUGO-can-t-find-my-smart-meter 2025-06-17T08:04:31Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019518754589-Does-HUGO-work-with-SMETS-1-Smart-meters 2025-06-18T09:21:18Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019521661085-How-do-I-set-a-budget-target 2025-06-20T07:44:47Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019530632605-My-usage-budget-or-data-calculation-is-wrong 2025-06-20T07:47:31Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019535274397-How-does-HUGO-get-my-data 2025-06-12T08:08:30Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019560271645-I-m-seeing-gaps-in-my-historical-data 2025-06-12T08:05:57Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019581496989-Why-does-HUGO-need-my-credit-debit-card-details-for-sign-up 2025-06-20T07:52:34Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28019601208477-BUDGET-SECTION-what-does-PRO-RATA-and-PROJECTED-mean 2025-06-20T07:44:33Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28048345127581-How-do-I-delete-devices-from-hugo-pro 2025-06-11T11:26:01Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28048431697309-What-are-the-different-types-of-plans-available-for-Hugo-Pro 2025-06-11T11:29:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28048535699741-Why-is-there-a-value-shown-for-gas-while-in-pound-view-when-I-do-not-have-a-gas-connection 2025-06-11T11:31:56Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28434153976093-How-can-I-edit-the-Home-AI-survey 2025-06-27T06:50:25Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28546122098589-How-can-I-change-the-address-for-my-property 2026-03-24T12:01:50Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28551782879901-My-property-is-not-included-in-the-postcode-search-what-do-i-do 2025-07-02T09:09:18Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28824869041693-How-Can-I-download-my-Data-into-an-Excel-Sheet 2025-07-14T06:07:32Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/28941803372317-How-to-Connect-Your-Sungrow-Battery-and-Inverter-with-HUGO-Pro 2025-07-18T11:07:32Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/32580682919453-How-to-acces-the-Battery-and-Alert-AI-Beta-features-in-Hugo-Pro 2025-12-16T07:37:01Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/34579513499805-How-Do-I-Manage-or-Cancel-My-Subscriptions-on-different-platforms-after-the-Mobile-App-2-0-1-Update 2026-03-12T10:32:37Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/34927277751965-How-do-I-change-my-payment-method-for-my-subscription-purchased-through-the-Hugo-web-app 2026-03-27T05:30:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/articles/34927336295965-How-do-I-change-my-payment-method-for-my-subscription-purchased-through-the-Hugo-web-app 2026-03-27T05:30:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/4404122563857-FAQ 2026-03-27T05:30:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28019912311581-Devices 2026-07-08T05:50:03Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28019915434781-AI 2026-03-12T10:11:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28019932994973-Tariff 2026-03-12T10:11:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28019951330461-Excel 2026-03-12T10:11:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28040084184861-Property 2026-03-24T12:07:35Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28040342796445-Payments-Cancellations 2026-03-27T05:30:29Z https://hugoenergyapp.zendesk.com/hc/en-gb/sections/28040538042141-Utilities 2026-03-12T10:11:45Z https://hugoenergyapp.zendesk.com/hc/en-gb/categories/4404122562193-General 2026-07-08T05:50:03Z