Skip to main content
HUGO SUPPORT Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. HUGO SUPPORT
  2. FAQ

FAQ

  • How do I change my payment method for my subscription purchased through the Hugo web app?
  • Can HUGO show real time data??
  • Where can I view Terms and Conditions?
  • How do I change my password?
  • Why can't HUGO find my smart meter? How can I tell if my Smart Meter is working?
  • How can I delete my account?
  • How do I view the graph in landscape view in the mobile app?
  • Weather data query? Weather data box? Weather data region?
  • Can I change the colour of the bar charts?
  • Ask Hugo
  • Can I see my forecasted UV?
  • Can I switch between £ or kWh views?
  • Is there a Hugo Pro mobile app?
  • Does Enode support Google/Apple account login for linking any device to Hugo Pro?
  • How do I unsubscribe from the Hugo Pro newsletter?
  • What is a Promo Code (one-off), and how is it used?
  • What is a Barclays Referral Code, and how is it used?
  • How can I select a custom date range in Hugo pro?
HUGO SUPPORT