Utilities
- Why is there a value shown for gas while in pound view when I do not have a gas connection?
- BUDGET SECTION: what does PRO-RATA and PROJECTED mean?
- I'm seeing gaps in my historical data
- How does HUGO get my data?
- Does HUGO work with SMETS 1 Smart meters?
- HUGO can't find my smart meter?
- My usage/budget or data/calculation is wrong?
- How do I set a budget target?
- Budget: When I switch to projected what does this show?
- Why can't I see my data?
- Why doesn't HUGO show live data?
- How do I switch off my gas or electricity in HUGO?
- How do I change my gas or electric supplier in the app?
- Can I see graph view of my budget?
- Does the cost in the USAGE section include standing charge?
- How do I change view from £ pounds to kWh?
- Can you set up kWh or £ BUDGETS?
- Can I multi-select time periods?
- Can I isolate the data in the chart(s)?
- What is the gas average and electricity average toggle button for?
- Which green energy sources are supported by Hugo Pro?
- Can I toggle between electricity, gas, or both, and select multiple time segments for comparison in Hugo Pro?
- Why doesn’t the lowest daily value on the electricity or gas cards show zero, even though I had no usage for many days? Is this a bug?
- Is there an Export section available in Hugo Pro, and if so, how can I access or enable it?